Help for a new player? - Guild Wars Forums

Gypsy · Mar 10, 2007, 04:41 AM // 04:41

My BF and I just bought GWs yesterday, and just got it running on his computer tonight. In the event that he likes the game, we will be purchasing a second copy of the game (or a second acess code at any rate) but for the moment, he's trying it.

We got a trial code with the game, and we figured we could open the second account with the trial code, and upgrade it later.

Now for the problem.. The trial code is 24 digits, and the game keeps asking for a 25 digit code. Is there a special place to enter a trial code, or did I get a bunk code?

Mournblade · Mar 10, 2007, 05:06 AM // 05:06

Are you trying to use the trial code on the same installation that you already use for your main account? That might be one issue...

Gypsy · Mar 10, 2007, 05:14 AM // 05:14

Nope, 2 different computers, different emails. I already have a PlayNC account, and I was trying to add the code there, but it says it has to be 25 digits.

So I tried going through the game itself, and it says 25 digits aswell.

Frazzy · Mar 10, 2007, 09:06 PM // 21:06

http://www.guildwars.com/support/

They will probalbly just send you a free trial key since they are worthless. Otherwise just save your trial key, the box and the recipt if you still have it...IDK how they will solve this.

Mournblade · Mar 10, 2007, 10:54 PM // 22:54

There's actually a thread here at GWG where people donate their unused trial keys. I'm sure you could get one too.

Weird that your key was one character short though. =)

*Darcy* · Mar 10, 2007, 11:33 PM // 23:33

Some trial keys were produced that were incomplete or indecipherable. Send a report through PlayNC and you will be emailed a usable key.

Commander Ryker · Mar 10, 2007, 11:47 PM // 23:47

Make sure the key is actually for guild wars. Sometimes, there are trial keys for some of anets other games and that could be what your trying to use.

Sxy Seraphin · Mar 15, 2007, 05:09 PM // 17:09

well thats a tricky one...i dont know how u would solve that one if your missing a digit....u could always just quess

c_ras · Mar 15, 2007, 05:45 PM // 17:45

Wasn't there a problem similar to this when Nightfall came out with the PC Gamer Gray Giant mini pet?? If I remember correctly, the access code a lot of people got from the magazine was 1 digit too short. I'm not sure how they ended up resolving the issue (whether or not they sent in a support ticket to get a new code, added an extra "0" at the end, or just said "F"-it.).

I would definitely do what everyone else is saying and first go to the GW Support and put in a ticket. If you explain to them your issue, I'm sure they will send you one. If not, there are a lot of nice people that I am sure would be more than willing to let you have their unused one. Just make sure you specify whether or not you need a Prophecies, Factions, or Nightfall Buddy Key.

- Aldoros of Faydark

Mar 10, 2007, 04:41 AM // 04:41	#1
Gypsy Pre-Searing Cadet Join Date: Mar 2007	Help for a new player? My BF and I just bought GWs yesterday, and just got it running on his computer tonight. In the event that he likes the game, we will be purchasing a second copy of the game (or a second acess code at any rate) but for the moment, he's trying it. We got a trial code with the game, and we figured we could open the second account with the trial code, and upgrade it later. Now for the problem.. The trial code is 24 digits, and the game keeps asking for a 25 digit code. Is there a special place to enter a trial code, or did I get a bunk code?

Mar 10, 2007, 05:06 AM // 05:06	#2
Mournblade Furnace Stoker Join Date: May 2005 Location: Houston, Texas Guild: Dawn Treaders [DAWN] Profession: W/Mo	Are you trying to use the trial code on the same installation that you already use for your main account? That might be one issue...

Mar 10, 2007, 05:14 AM // 05:14	#3
Gypsy Pre-Searing Cadet Join Date: Mar 2007	Nope, 2 different computers, different emails. I already have a PlayNC account, and I was trying to add the code there, but it says it has to be 25 digits. So I tried going through the game itself, and it says 25 digits aswell.

Mar 10, 2007, 09:06 PM // 21:06	#4
Frazzy Banned Join Date: Dec 2006 Location: Canada Guild: Unavailable Profession: Mo/Me	http://www.guildwars.com/support/ They will probalbly just send you a free trial key since they are worthless. Otherwise just save your trial key, the box and the recipt if you still have it...IDK how they will solve this.

Mar 10, 2007, 10:54 PM // 22:54	#5
Mournblade Furnace Stoker Join Date: May 2005 Location: Houston, Texas Guild: Dawn Treaders [DAWN] Profession: W/Mo	There's actually a thread here at GWG where people donate their unused trial keys. I'm sure you could get one too. Weird that your key was one character short though. =)

Mar 10, 2007, 11:33 PM // 23:33	#6
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	Some trial keys were produced that were incomplete or indecipherable. Send a report through PlayNC and you will be emailed a usable key.

Mar 10, 2007, 11:47 PM // 23:47	#7
Commander Ryker Site Contributor Join Date: Jun 2005 Profession: R/	Make sure the key is actually for guild wars. Sometimes, there are trial keys for some of anets other games and that could be what your trying to use.

Mar 15, 2007, 05:09 PM // 17:09	#8
Sxy Seraphin Academy Page Join Date: Mar 2007 Profession: E/	well thats a tricky one...i dont know how u would solve that one if your missing a digit....u could always just quess

Mar 15, 2007, 05:45 PM // 17:45	#9
c_ras Krytan Explorer Join Date: Jul 2006 Guild: Eternal Deliverance Profession: R/	Wasn't there a problem similar to this when Nightfall came out with the PC Gamer Gray Giant mini pet?? If I remember correctly, the access code a lot of people got from the magazine was 1 digit too short. I'm not sure how they ended up resolving the issue (whether or not they sent in a support ticket to get a new code, added an extra "0" at the end, or just said "F"-it.). I would definitely do what everyone else is saying and first go to the GW Support and put in a ticket. If you explain to them your issue, I'm sure they will send you one. If not, there are a lot of nice people that I am sure would be more than willing to let you have their unused one. Just make sure you specify whether or not you need a Prophecies, Factions, or Nightfall Buddy Key. - Aldoros of Faydark